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Model Railway Shop

Hornby Model Railway Train PacksRare Bird Train Pack - R2906

Rare Bird Train Pack

Only £200

Duchess At Carlisle Train Pack - R2985

Duchess At Carlisle Train Pack

£200

Flying Scotsman Steam Locomotive - R3086 

Flying Scotsman LNER Steam Loco

£67.50

 

Scalextric Shop

C3287 Mclaren mp4-12c gt3

McLaren MP4-12C GT3

only £35

Terms and Conditions


Postage Costs (UK)

Postage is calculated from the value of the order placed. Below shows the range of postage charges according to the amount in your basket.

 

Standard Postage - 1st Class Royal Mail

Order Value from £0.01 to £14.99 - Postage Charge is £2.95

Order Value Over £15.00 (no maximum) - Postage Charge is £4.50

 

New Modellers Shop aims to provide same day dispatch on most orders placed before 4:30pm on weekdays. All items are carefully boxed and shipped via Royal Mail 1st Class Postal Service as standard and should be with you within 5 working days (usually the following day). If your item is not in stock it may take up to 10 working days for delivery. Any further delays an email notification shall be sent.

 

There are many reasons out of our control which may result in late delivery. If we discover a problem you will be emailed, but once the item has left New Modellers Shop Ltd it is down to Royal Mail to deliver on time.

 

Parcel Force

Orders can be sent "Guaranteed 1 Working Day Delivery" by Parcel Force 24 (if an order is placed and payment is authorised by 3pm). Please select 24hr Courier Placed Before 3pm option on the basket screen.

Orders can also be sent "Guaranteed 2 Working Day Delivery" by Parcel Force 48 (if an order is placed and payment is authorised by 3pm). Please select 48hr Courier Placed Before 3pm option on the basket screen.

 

Royal Mail Next Day Special Delivery Option (by phone only)

There is also the option to choose next day special delivery up until 4:30.

Under 2kg - £10

Between 2-10kg - £25 (any overpaid postage will be refunded)

 

Additional Postage Terms And Conditions - Next Day and 48h Delivery

Orders of next day delivery must be placed before 3:00pm for delivery next day (Monday to Friday). Please note that orders placed on Friday (before the relevant times) will be delivered on the following Monday (not Saturday) and orders placed at the weekend will be sent on the Monday for delivery on Tuesday (Except when the delivery day is a bank holiday when orders will be delivered on the next working day). You will be emailed if items of your order are out of stock. If items are not in stock you will be given an estimated time of arrival and the option to cancel part or all of your order / have your additional postage refunded / or to send the items when they arrive.

 

Postage Costs (EU)

If you live outside of the United Kingdom postage will be charged at cost. If you would like to know the exact postage cost then please email us with your order details to info@newmodellersshop.co.uk.

 

Postage Costs (Rest of the World)

Postage is charged at cost. We reserve the right to refuse to ship items to some international countries. If you would like to know the exact postage cost then please email us with your order details to info@newmodellersshop.co.uk.

 

We do not ship to: United States, Canada, Africa, Central and South America (Excluding British Overseas Territory e.g. Falklands Islands)

 

Packaging

New Modellers Shop Ltd is aware that the packaging of models needs to be of a high quality for collectors. New Modellers Shop Ltd however cannot guarantee the condition of the packaging of the products. The packaging is designed to protect the model and not necessarily for its aesthetics. If you are a collector and need the boxes to be of a high standard please email me first (click here for email) and we will check the items in stock and inform you of the quality of the packaging. Many items come to us from manufactures and suppliers with imperfections on the packaging and this is why we are unable to guarantee the packagings condition.


Orders Returned to Sender

 

New Modellers Shop Ltd reserves the right to charge postage for orders returned to us where a charge from the postal company is incurred. The re-sending of items will require an additional postal charge. The customer is liable for any orders shipped that are lost if an incorrect address has been supplied.


 What does DCC Ready / DCC Fitted mean?

 

DCC Ready - The locomotive comes pre-fitted with a socket for a DCC chip to be plugged into.

DCC Fitted - The locomotive has already been pre-fitted with a DCC Chip.

 


Payment

 

New Modellers Shop Ltd can accept payments via the following methods

  • Payment via our secure checkout page (using Credit & Debit Card) (SSL VeriSign 128bit encryption)

  • PayPal

  • Google Checkout (using Credit & Debit Card)

  • Cheque and Postal Orders (via our checkout)

  • Telephone (using Credit & Debit Card)

At no time does New Modellers Shop Ltd hold or see your card details when you place an order via our website. All details are inputted on a secure site and only the order information is sent to us.

All cards will be automatically charged on receipt of an order, including items that are out of stock or pre-order.

If you would prefer to pay for the goods at the time they become available, please do one of the following

  1. Select "Pay by Cheque postal order, or to preorder items" button in the checkout.

  2. Email us your order to info@newmodellersshop.co.uk

  3. Phone us on 01733 704502.


Price

 

New Modellers Shop Ltd makes every effort to ensure the price on the website is correct. If for whatever reason the price stated on the website is incorrect we are not obliged to supply goods at the advertised price. Where this is the case you will be notified of the error giving you the option to cancel your order.

 

All prices are displayed inclusive of UK VAT and are payable in British Pounds. GBP

 


Returns Policy

 

The distant selling regulations gives you the right to return any items within 7 days of ordering if for any reason you change you mind. The items must be returned to us un-opened and in the condition it was sent. New Modellers Shop will then refund you for the total value of your order including postage unless either; only part of the order was retuned or; a postage option other than standard delivery was selected, in which case postage will not be refunded. Return postage will not be refunded as we are under no obligation to do so under distant selling regulations.

 

If you wish to do this we must be notified in writing by email info@newmodellersshop.co.uk

 

If an incorrect item is sent to you and the item is returned unopened, we will refund you the cost of postage and send you the correct item if possible. If this is not possible we will refund you for the item ordered. Please contact us before you return the item so we can suggest the most appropriate method of postage. Normally we will only refund 2nd class post unless agreed in advanced. Please ask for a proof of postage certificate from the post office. This is free of charge.

 

If you have a problem with a Hornby model, you have three options.

  1. Return the item to New Modellers Shop for a replacement (if available).

  2. Send the item to Hornby for a repair (see details below)

  3. Take it to your local Hornby's Service dealers for a free warrenty repair. (Please check it is free as some service centre's will not do warranty repairs free of charge. New Modellers Shop will not pay for the repair and instead require you to choose option 1 or 2 instead.)

Please contact us if you have a problem with your model as we can offer advice and suggest solutions which may solve your problem without the need to return it to us. Many models require general maintenance to keep them running well. Failure to do general maintenance may give you the impression that the model is faulty when it is not. New Modellers Shop will not compensate for the cost of returning a faulty item to us if it is found not to be faulty. This includes models that have been poorly maintained. New Modellers Shop reserves the right to charge (£) for the maintenance to be carried out to prove that the item is not faulty and to charge (£) for the cost of returning the item back to the customer. When you call us we will go through a list of possible solutions which if answered honestly will prevent you returning an faulty model.

 

Hornby Customer Care Details:

Customer services

Hornby Hobbies Ltd

Westwood, Margate

Kent CT9 4JX

 

and/or telephone 01843 233525

 

New Modellers Shop are not a service dealer and so cannot repair faulty products.


Lost Orders

 

A customers order is considered lost if it has not been received from the date of dispatch within the following timeframes:

Royal Mail: - 15 working days
Royal Mail Special Delivery – 10 days
Airmail (Europe): - 20 working days
Airmail (Rest of the world): - 30 working days
Parcel Force: 24 – 2 days
Parcel Force: 48 – 3 days
Parcel Force International Priority: - 10 days
Parcel Force International Economy: - 10 days

If you order is lost (as defined above) you MUST notify us within the following time frames for a claim to be made and your order resent or refunded:

Royal Mail: - 15 working days
Royal Mail Special Delivery: – 2 days
Airmail: - 5 days
Parcel Force: 24 – 2 days
Parcel Force: 48 – 3 days
Parcel Force International Priority: - 10 days
Parcel Force International Economy: - 10 days

Failure to notify us within the time frame specified above will result in your claim being rejected (No refund or replacements will be sent). Customers are advised to track their orders if tracking numbers have been provided.


Stock Notification Descriptions

  • Not Currently Available - Product is out of stock and we are unable to obtain the product until the manufacturers next production run. This may also mean that the item no longer being produced by the Manufacturer. If the item is a pre-order we may have removed the item from sale because we are unsure of the number we will be allocated.

  • (On-order) - Product is currently out of stock. Stock has been ordered from our supplier, and shall be shipped once received.

  • Discontinued -  Product is no longer being produced by Manufacturer

New Modellers Shop Ltd cannot guarantee that an item is in stock, even if an item is on our site and does not state that it is either "Not currently available", "On-Order" or "Discontinued" this does not mean that it is in stock. The website is updated constantly but as we also accept telephone orders there is the possibility that for a short period of time, the amount of stock displayed by the site may be incorrect. The site allows for items to be order which are not in stock, because we receive delivery's daily and items that were out of stock will be back in stock within a few days.

 

If you wish to buy an item not shown on the site please email me at info@newmodellersshop.co.uk and we will try to obtain it for you.


VAT (Value Added Tax)

 

All prices on this site include UK VAT (20% as of the 4th January 2011)

 

VAT for Non-EU - Orders placed to countries outside of the EU will not be charged VAT

 

VAT for the Channel Island will not be charged so long as you select Jersey or Guernsey from the country list. IF you select United Kingdom you will be charged VAT but this will be refunded.


Knives and Solvent Based Products

 

The sale of Knives and Solvent Based Products are prohibited by Law (Within the UK) to those under 18 years of age. By adding any of these items to your basket your are confirming that you are over 18 years of age.


About Us

 

New Modellers Shop Ltd is a UK company and is governed by and construed in the law of the United Kingdom and all disputes arising shall be subject to the exclusive jurisdiction of the English Courts.

 

About New Modellers Shop

 

Registered Business Address (Not a Shop Address)

New Modellers Shop Ltd

25 Eastern Avenue

Dogsthorpe

Peterborough

PE1 4PH

 

New Modellers Shop LTD is currently an internet and mail order only company and has no retail shop for customers to visit.


Cookies

Please note that this site uses cookies (Google analytic) to help us track the movement of customers to our site. This helps us to tailor the site to our customers needs. If you do not consent to us using cookies in this way and still want to use New Modellers Shop's website please change the setting in your browser to not allow these cookies to be stored on your computer.


Contact Details

Telephone

01733 704502

Email

info@newmodellersshop.co.uk

Items in Basket:

Total exc P&P:


ABOUT TRUST ONLINE

Secure Checkout

PayPal - make fast, easy and secure payments. New Modellers Shop Catalogue - click her to open (Model Railway, Scalextric Slot Cars, Airfix, Humbrol) New Railway Modellers - www.newrailwaymodellers.co.uk - The model railway website dedicated to beginners and those returning to the hobby, with basic and advanced model railway information on all aspects of the model railway hobby.

Model Railway Shop

R8312 E-Link Computer Controlled Model Railway

Hornby E-Link
Computer Control

£71

Hornby Mixed Goods Train Set - DCC Fitted - R1126

Hornby DCC Mixed Goods Train Set

£192.50

Airfix Kits Shop

D-Day Collection A50064

RAF Battle of Britain Airfield

Only £16.50

Airfix BBMF Collection Gift Set, Spitfire, Hurricane, Lancaster Bomber - A50116

BBMF Collection

Gift Set

Only £27

Model Railway Shop

Hornby Model Railway Extension Track Pack A - R8221

Hornby Extension Track Pack A

£12.20

Hornby Model Railway Extension Track Pack B - R8222

Hornby Extension Track Pack B

£20

Hornby Model Railway Extension Track Pack C - R8223

Hornby Extension Track Pack C

£19.80

Hornby Model Railway Extension Track Pack D - R8224

Hornby Extension Track Pack D

£31

Hornby Model Railway Extension Track Pack E - R8225

Hornby Extension Track Pack E

£16.50

Hornby Model Railway Extension Track Pack F - R8226

Hornby Extension Track Pack F

£20.10

Model Railway Shop

Arnold N Gauge

Arnold N Gauge

Arnold N Gauge Train Set

only £99

Arnold | N Gauge

Model Railway Shop

Jouef - Hornby International

Jouef - TGV Duplex Train Set HJ1027 - Hornby International

Jouef TGV Duplex Train Set

Only £99

Jouef | HO Gauge

Model Railway Shop Sitemaps

Airfix Plastic Kits
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Hornby Steam Loco
Hornby Train Packs
Hornby Train Sets
Hornby Wagons
Hornby Spares
  Humbrol  
Power and Control
Model Scenic's
Noch

Power and Control

Railway Kits

Scalextric

Railway Pictures - Railway photograph gallery covering all areas of railway traction, buildings, and trackwork. Extensive photo library, which is being added to weekly. Upload and share your own images to the site using its inbuilt upload features. Model Scalextric Shop - Slot Car Shop - www.newslotcarmodellers.co.uk - F1, A1, Ralley, Road, Endurance, Touring Cars, Track, Parts, Spares New Slot Car Modellers - A slotcar website for people new to the hobby. Supplying practical advise and information to slot car modellers and racers as they develop their hobby. New Website Designer - New Website Designer's aim is to give basic practical advice about building your own website. The site takes you step by step through the process of picking your domain name, setting up your hosting, and building your website.